The dynamics of interrelationships among management and workers must always take care of so that it is ensured that workers take step to that confidence always present with the Manager, with whom directs them, Gutsy in the enterprise, organization where the services. But also, it is important that in the working groups, among persons confidence manifests, it is necessary, keep in mind that generate confidence generates large profits for the company, for their behavior, appearance that can never be ignored, the opposite must be attentive to it. There are many managers who have neglected this aspect, and unfortunately the organizational climate, shows a not suitable behaviour in some companies by the absence of trust between workers and management. In the Venezuelan case, especially in SMEs, is an issue that cannot be escape, especially before the reality of an uncertain, turbulent political, economic scenario, where has surfaced uncertainty, fear, risks affecting the business sector and where distrust has increased not only at the macro level, but micro in the bosom of each company where management is when most must give step to build confidence, security workers. This, in turn, reinforces the confidence of his bosses in them, which also facilitates that they continue to maintain an attitude worthy of credit. According to its research, to the ask some workers of different activities, above that based his confidence in relation to the work, the answers involved aspects such as: reciprocity, transparency, loyalty, responsibility and professionalism. .

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